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Privacy
Policy

Effective Date: 01 January 2025
No 1 Gold (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email address, and phone number.
• Service Details: Information related to the security services you request, such as property addresses or specific requirements.
• Payment Information: Billing address, payment card details, and transaction history.
• Technical Information: IP addresses, browser type, and website usage data collected through cookies and analytics tools.
• Employment Information: For job applicants, we may collect CVs, references, and background check information.

How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage our security services.
• To communicate with you regarding bookings, updates, or inquiries.
• To process payments and issue invoices.
• To improve our services and website functionality.
• To comply with legal and regulatory obligations.

How We Protect Your Information

We implement robust security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure storage of physical and digital records.
• Encryption of sensitive data.
• Regular audits and staff training on data protection practices.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in delivering our services (e.g., payment processors).
• Legal Authorities: If required by law, to comply with legal processes or to protect our rights.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal data (subject to legal or contractual obligations).
• Opt-out of marketing communications.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience on our website. Cookies help us analyze traffic and enhance functionality. By using our website, you consent to the use of cookies.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. Please review it periodically to stay informed about how we protect your data.